Right of Withdrawal

 

Contact Del-Sole before returning any item: info@del-sole.it
You can return the product within 30 days of delivery. 
The product(s) must be in new conditions. 
We will not be able to refund you the shipping cost of your order, we will refund you only the price of the item(s).
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'. 
Want to switch to another color or size of the same product? You can do that, just contact us. 
Want to switch to another product? You can do that, just contact us. 
If a package is unclaimed you might have to pay a handling fee. 
 
PLEASE USE PACKAGING MATERIALS TO BE SURE YOUR ITEMS WILL NOT BE DAMAGED DURING THE SHIPPING. 
IF WE RECEIVE DAMAGED GOODS WE WILL NOT BE ABLE TO REFUND YOU. 
In any case, shipping costs you paid in the moment of your order will not be refunded, only the cost of the item(s). 
Return shipping costs are always to be paid by the buyer. 
 
You can return your items to: 
 
DEL-SOLE 
Via Felice Cavallotti 17 
21029 Vergiate (VA) 
Italy 
phone: +39 0331 946 023
e-mail: info@del-sole.it